Superconductive Privacy Policy

Last Updated: 10 April 2020

Superconductive Health, Inc. and its affiliates (“Superconductive Health,” “we,” “our,” and/or “us”) value the privacy of individuals who use our websites, superconductive.com and greatexpectations.io, and related services, including our open source software (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share personal information from or about individuals who use our Services (“Users,” “you,” and/or “yours”) or their devices. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

PERSONAL INFORMATION WE COLLECT

We may collect a variety of personal information from or about you or your devices from various sources, as described below.

If you do not provide your personal information when requested, you may not be able to use our Services if that personal information is necessary to provide you with our Services or if we are legally required to collect it. Where required by applicable law, we indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so.

A. Personal Information You Provide to Us.

Registration and Profile Information. If you sign up for an account or register to use our Services, we ask you for your name, email address, username, password, and any other personal information we collect.

Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact our Customer Support Team using our webform, chat, or Slack, we may receive your name, email address, company, job title, the contents of a message or attachments that you may send to us, and other personal information you choose to provide. If you subscribe to our newsletter, then we will collect certain personal information from you, such as your email address.When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.

Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the personal information you choose to provide on your resume, such as your education and employment experience. You may also apply through other platforms. If you do so, we will collect the personal information you make available to us on those platforms.

B. Personal Information We Collect When You Use Our Services.

Location Information. When you use our Services, we may infer your more general location information (for example, your IP address may indicate your more general geographic region).

Device Information. We receive personal information about the device and software you use to access our Services, including internet protocol (IP) address, web browser type, operating system version, and device identifiers.

Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive personal information about your interactions with our Services, like the pages or other content you view, the searches you conduct, your comments, any content you post, and the dates and times of your visits.

When you use our Great Expectations software available on GitHub, our software may collect your IP address and event data generated by your use of the Great Expectations software. You can disable our collection of this personal information by modifying the software’s configuration file, as further described at https://docs.greatexpectations.io/en/latest/reference/data_context_reference.html#usage-statistics.

Information from Cookies and Similar Technologies. We and third party partners collect personal information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect personal information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Services, you may not be able to utilize the features of the Services to their fullest potential.

C. Personal Information We Receive from Third Parties.

Other third parties. We may receive additional personal information about you, such as demographic data, from third parties such as data or marketing partners and combine it with other personal information we have about you.

HOW WE USE THE INFORMATION WE COLLECT

We use the personal information we collect:

  • To provide, maintain, improve, and enhance our Services;

  • To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;

  • For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you;

  • To personalize your experience on our Services such as presenting tailored content;

  • To de-identify and aggregate personal information collected through the Services and use it for any lawful purpose;

  • To find and prevent fraud, and respond to trust and safety issues that may arise;

  • For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and

  • For other purposes for which we provide specific notice at the time the personal information is collected.

ON WHAT BASIS WE COLLECT PERSONAL INFORMATION OF EU USERS

If you are located in the European Economic Area, we only process your personal information based on a valid legal ground, including when:

  • you have consented to the processing of your personal information;

  • we need your personal information to provide you with the Services as requested by you, or to respond to your queries;

  • we have a legal obligation to process your personal information; or

  • we or a third party, have a legitimate interest in using your personal information (e.g., to improve our Services and for product development purposes).

HOW WE SHARE THE PERSONAL INFORMATION WE COLLECT

Affiliates. We may share any personal information we receive with our affiliates for any of the purposes described in this Privacy Policy.

Vendors and Service Providers. We may share any personal information we receive with vendors and service providers retained in connection with the provision of our Services.

User Content. You can share your questions and find answers on our Services. Your name, user name, and other profile information you provide will always be viewable and searchable by other users. The content you post to the Services will be displayed on the Services and viewable by other users by default. Although this content is public by default, below in the “Your Choices” section of this Privacy Policy, we describe the controls that you can use, along with other relevant settings associated with your account, to limit the sharing of certain personal information. We are not responsible for the other users’ use of available personal information, so you should carefully consider whether and what to post or how you identify yourself on the Services.

Marketing. We do not rent, sell, or share personal information about you with nonaffiliated companies for their direct marketing purposes, unless we have your permission.

Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect personal information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to personal information about you which they may collect over time and across different online services. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2\&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your personal information may occur if you post any objectionable content on or through the Services.

Merger, Sale, or Other Asset Transfers. We may disclose and transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.

Consent. We may also disclose personal information from or about you or your devices with your permission.

YOUR CHOICES

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

European Users. If you are located in the European Economic Area, you may have the right to:

  • Request access to and receive information about the personal information we maintain about you, to update and correct inaccuracies in your personal information, to restrict or to object to the processing of your personal information, to have the information anonymized or deleted, as appropriate, or to exercise your right to data portability to easily transfer your personal information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.

  • Withdraw any consent you previously provided to us regarding the processing of your personal information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.

If you choose not to provide us with personal information we collect, some features of our Services may not work as intended.

THIRD PARTIES

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any personal information you disclose to these third parties. We encourage you to read their privacy policies before providing any personal information to them.

SECURITY

We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the personal information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your personal information.

DATA RETENTION

We take measures to delete your personal information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the specific retention period, we take into account various criteria, such as the type of service provided to you, the nature and length of our relationship with you, and mandatory retention periods provided by law and the relevant statute of limitations.

CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at info@superconductive.com.

INTERNATIONAL VISITORS

Our Services are hosted in the United States. If you choose to use the Services from the European Economic Area or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.

UPDATE YOUR INFORMATION

You can update your account and profile information through your profile settings, or contact us to delete your account.

CHANGES TO THIS PRIVACY POLICY

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will attempt to notify you through the Services, by email, or other means.

CONTACT INFORMATION

If you have any questions, comments, or concerns about our processing activities, please email us at info@superconductive.com or write to us at:

Superconductive Health, Inc.

334 D Street

Redwood City, CA 94063